As I began my first round of the day I did not feel the same foreboding I had in 2014 and 2015......I felt confident we had designed a good plan. Of course, there are plans and then there is reality, but as Branch Rickey famously said....."Luck is the residue of design"....I love that quote, because is so succinctly, and accurately describes how Friday went. Maybe we were lucky, but I think what we experienced was a combination of design and a little luck.
We were expecting 185 arrivals Friday with another 110 on Saturday. By 2:30 we had 85 arrivals left. The first 100 went quite smoothly.....of course there were a few unhappy people, but TLE and the office staff made them happy again. We had 5 computers manned most of the day with TLE acting as 'quarterback', so to speak. She greeted the customers and directed them to our staff members depending on their needs who processed them quickly and efficiently. I kept the entrance under control, and still made my rounds. I guided our first 6 'Overflow' guests to their sites, and they were very pleased with how organized it was. Robert, our manager, had 3 additional dumpsters delivered in addition to the 3 he had delivered last week, and one went out to the 'Overflow' area......the garbage trucks arrived mid morning to empty everything so we could begin the weekend with lots of capacity for effluent.