6:58 am - Sunday - October 29th - GNHS - 65° F, humidity 23%, wind 30 mph....yup, we're having our first wind event/Santa Ana of the season. Began blowing last night around 10 pm, will continue all day, and into the evening before it begins to abate. The forecast high for today is 77° F with clear, windblown skies today. On this date in 2019 TLE and I were working at Romona Oaks RV Resort at which time we were recovering from another 'wind event' of the Santa Ana variety......many leaves to pickup.....↴
....it was obvious this unit had rolled onto its right side, perhaps at low speed, and the customer had not reported it, which he/she is required by contract to do. In fact, upon their return, when asked if they had hit anything they said 'no'. As we began to disassemble the right rear quarter panel we found more broken parts, so it appears this will cost in the neighborhood of $3,000 to fix....not horrible, but significant, nonetheless. When confronted an hour later he/she still didn't tell us the whole truth....they said they hit the canyon wall, but hadn't rolled it. When we opened up the air box we found copious amounts of engine oil, which was the clincher.....the only way for oil to get into the airbox is if it is lying on its right side. When shown this he/she finally admitted they had rolled it. Under our deal with Polaris the customer, by contract, is required to report damage immediately. By that I mean they are required to return to the office immediately and file an incident report. At the very least, when returning at the of their rental they are supposed to do so, but they lied, an denied until confronted will proof they could not deny. Additionally, if you fail to report damage that nullifies the contractual limitation of financial exposure the customer to $3,000, and makes them responsible for 100% of the damage. Anyway, that was our excitement for the day, we thought.